Create an Account
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This page applies to Time2Track trainees.
Create a New Account
When creating an account, consider the following:
- Create only one account to avoid difficulties.
- For your own security, do not share your password or account information with anyone.
- Usernames and passwords are case-sensitive.
- Use an email address that you check frequently to avoid missing important updates.
Create a New Individual Account and Purchase a Subscription
For mobile app.
Follow the steps below to set up your account and connect to your program.
- Download the Time2Track mobile app.
- Complete the required fields.
- Select No for the Is your academic program, training site or work place requiring you to use Time2Track? question.
- Select the option that aligns closest for why you're tracking your experiences. Then, type and select your application, field of study, or state and license.
- Click Continue.
- You can purchase a subscription or use Time2Track for a 30-day free trial.
- If using a 30-day free trial, click Skip for now, then click Start Logging Activities.
- If purchasing a subscription, follow the steps below. Note that your subscription will start immediately.
- Navigate to Settings > Subscription > Purchase Subscription.
- Select and confirm the plan that works best for you. Review Subscription Plan Options for more information.
- Enter your payment information, then click Purchase Subscription.
- Once your account is created, ensure you complete your profile.
For web app.
Follow the steps below to set up your account and connect to your program.
- Go to https://app.time2track.com/signup.
- Complete the required fields.
- Select No for the Is your academic program, training site or work place requiring you to use Time2Track? question.
- Select the option that aligns closest for why you're tracking your experiences. Then, type and select your application, field of study, or state and license.
- Click Continue.
- You can purchase a subscription or use Time2Track for a 30-day free trial.
- If using a 30-day free trial, click Start Logging Activities.
- If purchasing a subscription, click Start Logging Activities, then follow the steps below. Note that your account will automatically be registered as a 30-day free trial and your subscription will start after the 30 days have ended.
- Navigate to Settings > Subscription > Purchase Subscription.
- Select and confirm the plan that works best for you. Review Subscription Plan Options for more information.
- Enter your payment information, then click Subscribe.
- Once your account is created, ensure you complete your profile.
Update an Existing Account
If you already have a Time2Track free trial, paid, or expired account, you can make several updates.
Link to a New Program
For web app only.
Follow these steps if you are linking your account to a new program or configuration (e.g., changing your individual account from being linked with configuration A to configuration B). You can only make these changes in the web app.
- Log in to https://app.time2track.com/login.
- Under Settings, click Profile.
- Under Account Type, click Change Account Type.
- For the Is your academic program, training site or work place requiring you to use Time2Track? question, select No, then select the option that most closely aligns with why you're tracking your experiences. Then, where applicable, type and select your application, field of study, or state and license.
- Click the checkbox to acknowledge that your selection may significantly impact how you can use Time2Track.
- Click Save.
Purchase a New Subscription
For mobile and web apps.
If you have an existing Time2Track account and you are using Time2Track on your own, this means that you must purchase your Time2Track subscription. You can purchase a subscription in either the mobile or web app.
If you have an active paid subscription and you purchase a new subscription, the new subscription will start once your existing subscription cycle ends. Be sure to review Cancel Recurring Billing first before purchasing a new subscription.
Alternatively, if you have a pending free trial (i.e., you created your Time2Track individual account using the 30-day free trial), you can purchase a subscription to continue using your account. Note the following:
- If you purchase a subscription in the mobile app, you'll be charged immediately and your subscription begins immediately. Your pending free trial will end once you purchase the subscription.
- If you purchase a subscription in the web app, your subscription will begin once your pending free trial ends.
- If you purchase a monthly or one-year recurring plan, you'll be charged once your subscription begins.
- If you purchase a multi-year plan, you'll be charged immediately.
To purchase a new subscription:
- Log in to https://app.time2track.com/login or the Time2Track mobile app.
- If you don't have an active subscription, then navigate to Settings > Subscription > Purchase Subscription. If you have an active subscription, then navigate to Settings > Subscription > Change or Cancel Subscription.
- Select and confirm the plan that works best for you. Review Subscription Plan Options for more information.
- Enter your payment information, then click Subscribe.
Subscription Plan Options
Review the subscription plan options available to you in the Time2Track mobile and web apps. You may need to switch between Time2Track apps to purchase or manage your subscription plans.
If you purchased a monthly or yearly subscription plan, you'll automatically be enrolled in a recurring billing plan, which you can cancel at any time. You'll receive several reminder emails, typically 10 and two days before the subscription expires, alerting you that your credit card is about to be charged. See Cancel Your Subscription for more information on canceling your recurring billing plan.
Subscription Plan Option |
Mobile App |
Web App |
---|---|---|
Monthly recurring plan |
|
X |
One-year recurring plan |
X |
X |