University of Hawaiʻi Community Colleges Customer Service
General Information
For help with application-related questions, contact customer service by chat via the application, by email at support@applyuhcc.myliaison.com, or by phone at 617-729-2913. Note the following:
- Hours of operation: Monday – Friday, 9 AM – 5 PM ET (4 AM – 1 PM HT).
- For the quickest response, contact us by chat. Chat is available 24 hours a day, 7 days a week.
- We typically respond to emails within two to three business days.
- Be sure to have your CAS ID number (located under your name in the upper-right corner of the application) when contacting us.
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When You Should Contact University of Hawaiʻi Community Colleges Application Support
- Technical issues with the application
- Issues with submitting your application
- Fee waiver eligibility
- Navigating through the applicant portal
- Password reset requests
When You Should Contact the Campus Directly
University of Hawaiʻi Community Colleges Application Support can assist with application-related questions. For all other inquiries, including the following, please contact the campus directly:
- Admission requirements and policies
- Deadline requirements
- Prerequisites
- Supplemental materials
- Status of your application after it is complete
- Admission decisions
- Program content and duration
View a full list of Campus Admissions contacts at University of Hawaiʻi Community Colleges.