Document Retention Policy

All application documents from the current cycle and three previous cycles are available online, including high-resolution transcripts and applicant-uploaded documents. We strongly recommend that you download and save these important documents at the end of each cycle so they can be easily accessed by your staff. You can access and download documents via:

• The Applicant Details page
• The PDF Manager

Note that documents that fall outside of the current and previous three cycles are archived by Liaison. If you need access to archived documents, Liaison can retrieve them for a fee. This service includes:

1. Scoping the request parameters.
2. Locating the documents in our long-term storage.
3. Preparing the documents for secure distribution.
4. Quality checking the documents to ensure they meet the request's requirements. 
5. Identifying and setting up a distribution channel to securely transfer the information.

For a quote on document retrieval, contact our support team.