- Do I need to send transcripts?
Yes, you must submit official transcripts to CASAA. See Sending Official Transcripts for more guidelines on each type of transcript.
- Where do I find the Transcript ID Form?
- The Transcript ID Form is found in the Colleges Attended section, after you submit a college or university entry.
- Should I send my high school transcripts?
- My transfer credits are listed on my primary transcript. Do I still need to send all transcripts?
- You must report all colleges and universities attended and submit official transcripts, even if your transfer credits are listed on your primary transcript. See Sending Official Transcripts for more guidelines.
- How do I know what my primary institution is?
- Your primary institution is the college or university where you earned or will earn your first undergraduate college degree.
- Do I really have to enter all coursework?
- Yes, you must enter all US and English Canadian coursework into the Transcript Entry section of the application. You can also opt to pay for Professional Transcript Entry (PTE).
- How do I list my repeated courses?
CASAA considers a course to be repeated if you enrolled in the same course (with the same course title and prefix) again at the same college or university.
Report all attempts of repeated coursework (including those that are currently in-progress or planned) and be sure to mark them as repeated during Transcript Review. Enter the number of credit hours attempted for each course, regardless of how many credits were actually earned.
- Should I include foreign coursework in the Transcript Entry section?
- Why is my CASAA GPA different from the GPA on my transcripts?
- The CASAA GPAs factor in all coursework taken, regardless of the college or university and any academic forgiveness policies. See Calculating Your CASAA GPAs for more information.
- I don't agree with the GPA. How do I change it?
- The CASAA GPAs factor in all coursework taken, regardless of the college or university and any academic forgiveness policies. If after reviewing your calculated coursework you find an error with your GPA, review Disputing and Correcting CASAA Course Subjects and GPAs.
- How do I remove a program?
- Your application must always have at least one program selected. To remove a program, click the checkmark next to the program name on the Add Program tab or click the trash icon on the Submit Application tab.
- Can I apply to more programs after I submit my application?
- Yes, if the program's deadline date has not yet passed and the application cycle is open.
- Should I submit my application if I'm still waiting on transcripts, evaluations, and/or official test scores?
- Yes. You can submit your application before your transcripts, evaluations, and/or official test scores are received by CASAA.
- I submitted my application to the wrong program. What do I do?
- If you would like your application to be considered for a different program, contact the school to determine if they can change your program.
- Will CASAA update me on the status of my application?
- Your application status for each program is listed in the Check Status section of the application. CASAA will notify you when official transcripts, evaluations, and official test scores are received, and when you are verified.
- When will I learn about admissions decisions? Did I get in!?
- You must reach out to your program(s) to learn about a school's admissions decisions.
- Is there any other way to pay other than by credit card?
- We accept payments by credit card (Visa, Mastercard, American Express, and Discover) and PayPal.
- I want a refund. What do I need to do?
- Refunds are not given for any reason. Review Refunding/Withdrawing Your CASAA Application for more information.
- Do fee waivers expire?
If you qualified for and were awarded a CASAA fee waiver, your fee waiver expires in 14 days, including weekends and holidays. See CASAA Application Fees and Fee Waivers for more information.
- Why don’t I see the option for a fee waiver?
CASAA has a limited amount of fee waivers to award over a cycle. If you do not see the option to apply for a fee waiver, then all fee waivers have been awarded and none are left to be dispersed.