It is your responsibility to follow up on any missing AP scores in a timely manner. Before contacting Cal State Apply customer service, first confirm if and when College Board sent your scores to Cal State Apply.
If you confirmed that College Board sent your scores to Cal State Apply and your scores are not posted at least one week after your test date, contact customer service and provide them with the following details:
- First and last names
- Date of birth
- CAS ID
- AP ID
- Test date
- Date scores were sent by College Board
We will use this information to determine if we have received the batch and to locate your scores, if possible.
Note: if your name or date of birth appears differently on your AP than it does on your Cal State Apply application, your scores will not automatically post to your account. This often happens with applicants with hyphens, apostrophes, etc., in their names. Wait until College Board processes the scores, then contact customer service so they can manually connect the scores to your application.