- What if I attended a high school that has both quarter and semester term types?
List the high school twice: once as one term type and again as the other.
- Do I need to send transcripts?
- If a program requires transcripts, you will receive instructions from the campus 7-10 business after you submit your application. These transcripts will be sent directly to the campus you are applying to.
- Do I really have to enter all coursework? (Undergraduate/Transfer Only)
- Am I required to list 7th and 8th grade coursework?
- Yes. If you took Algebra 1, Geometry, or a Language Other Than English (LOTE) in the 7th or 8th grade, report your course(s) and grade(s) earned as 9th grade.
- What if an AP course fulfills one of the A-G requirements (Freshman Applicants)?
If you met one of you’re A-G requirements with an AP or IB test, then you should enter that test in the High School Coursework section as follows:
- Course Title: Enter the test and an abbreviated subject
- Grade: Enter “Pass” in each semester
- If you need the exam to complete multiple years, enter the course on consecutive rows to match the number of years (i.e. 2 years = 2 rows)
- Course Type: Select None
- What if an AP course fulfills one of the general education requirements (Transfer Applicants)?
If you met one of your General Education requirements with an AP, IB or CLEP test, then you should enter that test in Transcript Entry section as follows:
- Course Code: Enter the test and an abbreviated subject
- Title: Enter the test and a full description
- Subject: Enter “Test-No subject”
- Credits: Enter the full credit value of the transfer
- Grade: Enter “C” (regardless of the grade listed on the transcript)
- Transferrable: Do not check this box
- How do I list my repeated courses (Freshman Applicants)?
Repeated courses are only considered when exactly the same course is completed (with the same course title).
If a new grade has been earned, only report that new grade.
If the course is in-progress or planned and you have not yet earned a new grade, report the grade you originally received, along with the planned/in-progress course. The original grade will be counted in your GPA until a new grade is earned.
- How do I list my repeated/academic renewal courses (Transfer Applicants)?
You should list these courses twice. Enter either “RP” (repeat) or “AR” (academic renewal) for the first course attempt; then, enter the actual grade you received for the second attempt.
Note that repeated courses are only considered if the course was taken at the same institution and has the same course title/prefix (these courses will not hurt your GPA).
- How do I remove a program?
- Your application must always have at least one program listed. To remove a program, first navigate to the Add Programs tab and select the desired program(s). Then navigate to the Submit Application tab and remove the undesired program(s).
- What does face to face vs. online mean for program delivery type?
- Face-to-face means the program requires that you complete your courses on campus; online means that you complete the majority (if not all) of the courses online; and hybrid means that you do a combination of both.
- What if I want to apply to more than one program at a campus?
- You can’t apply to more than one program at the same campus during the same term.
- I submitted my application to the wrong program. What do I do?
- If you would like your application to be considered for a different program at a campus to which you've applied, contact the campus to determine if they can change your program.
- If you applied to the incorrect level (i.e. Graduate vs. Undergraduate), you must create another account in order to apply to the correct program. After creating a new account and applying for a new program, contact Application Support to place the incorrect application on hold.
- My campus said that this program would be available as of a certain date, but I still can’t find it?
- Visit the Application Dates and Deadlines page. If the program that you are interested in does not appear, contact the campus directly.
- Why can't I find the program I want to apply for?
- Ensure you have completed your Extended Profile correctly. If you still can’t locate the program, contact the campus directly.
- When will I learn about admissions decisions? Did I get in!?
- Within the next 5-7 business days, the campus(es) to which you have applied will communicate via email to confirm their receipt of your application. In that communication, you will be provided with more information about your application and the admissions process.
- Is there any other way to pay other than by credit card?
- We currently only accept payments by credit card (VISA, MasterCard and AMEX); however, starting on October 1 we will begin accepting PayPal.
- I want a refund. What do I need to do?
- Unfortunately, Cal State Apply Customer Services does not handle refund requests. Please contact the campus you applied to.
- Do fee waivers expire?
- Fee waivers expire at the end of each term’s application filing period.
- Why don’t I see the option for a fee waiver?
- As you complete your application, you answer several questions that automatically calculate a fee waiver. Once you complete the application, all four quadrants turn green (Personal Information, Academic History, Supporting Information, and Program Materials), indicating you have answered all questions, including the fee waiver-related questions. If the fee waiver information does not display on the Submit Application tab (to the right of Total Fees), then you are not eligible for a fee waiver.