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Liaison

EMP Quick Start Guide

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What is EMP?

Liaison's Enrollment Marketing Platform, or EMP, is a software built to help you connect with and enroll students in your program or school using various marketing tactics.

Logging into EMP

 

Create an EMP Account

To obtain an EMP account, contact the primary user at your institution. This user can create an account for you and give you the appropriate permissions. You then receive an email with directions on how to log in to EMP. The account set-up link in the email is active for 2 hours. If you do not receive this email, or if the link has expired, contact your administrator to have the email re-sent. 

Once you log into EMP, you can reset your password. To change your password:

  1. Click the box in the upper-right corner with the silhouette of a person or your picture.
  2. Click Edit Profile.
  3. Click Change Password.
  4. Establish a password.  

If you're creating accounts for other users, review Managing Users, Permissions, and Rep Assignments.

Accessing an Existing Account

  1. Navigate to EMP.
  2. Enter your email address associated with your EMP account.
  3. Enter your password.
  4. Click Login.

As an added layer of protection to your EMP account, you can enable a two-factor authentication. If this is enabled, you’ll be prompted to enter a numeric code sent to your phone when you log into EMP. To enable, enter your cell phone number and click save. You’ll receive a text message explaining how to finish the setup process. 

The two-factor authentication remembers you for 30 days. You'll be prompted to sign in via two-factor authentication approximately once per month. 

Resetting Your Password

Your password information is not accessible by customer service. To retrieve your password:

  1. Click the Forgot password? button on the login page.
  2. Enter the email address associated with your account under the Email address field.
  3. Click Send email.
  4. Follow the instructions in the email you receive to reset your password. You must create and confirm a password which:
  • Is a minimum of eight characters,
  • Contains at least one uppercase letter,
  • Contains at least one lowercase letter,
  • Contains at least one number or special character, and
  • Avoids common keyboard patterns (e.g., qwerty) or common words (e.g., names).

Navigating EMP

To successfully get started in EMP, review this video:

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