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Liaison

Release 8 – September 8, 2024

New Features and Enhancements

Cross-Portal Enhancements

Liaison’s suite of portals work together to help you collect and manage applications. The CAS application, also referred to as the CAS Applicant Portal, is the system where applicants find and apply to your programs. You receive these applications in WebAdMIT or Liaison Outcomes, where you perform your review processes. The appearance of your program and your requirements are customized in the CAS Configuration Portal, where you establish the program-specific elements that your applicants will interact with. Additionally, your program may use one or more of the following tools and platforms:

  • API: a data integration tool.
  • CAS Analytics by Liaison and Othot: advanced analytics solutions and data reporting tools.
  • CAS Applicant Gateway: a platform for applicants who have already submitted their CAS application to complete and upload additional materials requested by their programs.
  • CAS Liaison Letters: a platform for evaluators to submit their letters of recommendation.
  • Enrollment Marketing and TargetX: customer relationship management (CRM) systems for student lifecycle management.
  • Living Profile: a platform where students can connect their academic pursuits with their career aspirations.
  • SlideRoom: a platform for collecting digital portfolios.
  • Time2Track: a platform for tracking, verifying, and managing experiences.

Disclaimer: on rare occasions, a new feature or enhancement may be moved to a future release or otherwise subject to change.

Remove Title/Prefix Field: Updated WebAdMIT, CAS API, and Outcomes Effects

This enhancement is automatically available for use by all CASs and participating programs. No action is required on the part of any association, school, or program. Contact a member of your account team for more information.

Starting in 2024 Release 7, the Title field was removed from the CAS application in the Create Your Account and Reapplicant pages and the Biographic Information section. Currently, the Title field remains in the CAS API, Liaison Outcomes, and WebAdMIT, but no new applicant data is available. Read below for further updates on these products.

WebAdMIT

Now that Title information is no longer being collected from applicants, starting in your CAS's current, active cycle, any data in the Title field will be removed from WebAdMIT. Then, starting in your CAS's next cycle, the Title field will be removed from WebAdMIT. You will need to update any lists, exports, email templates, and other integrations to account for this field removal.

CAS API and Liaison Outcomes

The Title field currently remains in the CAS API and Liaison Outcomes. No new applicant data will be available.

Annual Fall 2024 Lookup Updates

This enhancement is automatically available for use by all CASs and participating programs. No action is required on the part of any association, school, or program. Contact a member of your account team for more information.

Many fields in the Applicant Portal contain predefined answer values that applicants can select; for example, the Country and County fields both have predefined answer values. These values are housed in shared "lookup tables." Periodically, we update these tables to include additional response options.

The new lookup table values include updates to colleges and majors. Review the Shared Lookup Table Updates page for a full list of updates.

These lookup table updates impact the following portals, some of which you may use. If you created a "crosswalk" from our portals to your local data in your SIS/CRM, you may need to update this crosswalk for the newly added options. For guidance on the optimal implementation of the new values, review the Shared Lookup Table Updates page.

"Refugee" Removed from List of US Visa Options

This enhancement is automatically available for use by all CASs and participating programs using the standard Visa Information question. No action is required on the part of any association, school, or program. Contact a member of your account team for more information.

When entering Citizenship Information in the CAS application, applicants with a US Visa can select the type of Visa from a predefined list. The option Refugee was removed from this list, as it is not a valid US Visa type. The correct option, I-94 Refugee, remains available. Additionally, the related help center content was updated to reflect this change.

CAS Applicant Portal

If your CAS uses the standard Visa Information question under the Citizenship Information section, then the option Refugee is no longer available to select from.

CAS API, Liaison Outcomes, and WebAdMIT

Existing applicant data will remain. Moving forward, you may need to update your lists, exports, and integrations to account for this change.

Liaison Letters Enhancements

The following enhancements are now available in Liaison Letters. If you have any questions about these features, contact a member of your account team or support.

Disclaimer: on rare occasions, a new feature or enhancement may be moved to a future release or otherwise subject to change.

Optionally Hide Applicant's Program List in Letters

This enhancement must be approved by the CAS association or UniCAS client for use in the current cycle. If activated, this enhancement is available for all participating programs. CAS association and UniCAS clients: contact a member of your account team for more information or to enable this feature.

In some CASs, recommenders can be on the committee that recommends whether to rank an applicant for admission. For example, an applicant may be graduating from Demo University and applying to its residency program. A faculty member who is writing their recommendation may also be on the residency ranking committee. As a recommender, knowing which programs an applicant is applying to may be a conflict of interest.

With this enhancement, Liaison Letters will not list the programs the applicant is applying to. This enhanced privacy helps maintain an objective recommendation process.

Recommendation Request with Programs List

Release Notes Letters Programs Appear.png

Recommendation Request with No Programs List

Release Notes Letters Programs Do Not Appear.png

Liaison Outcomes Enhancements

The following enhancements are now available in Liaison Outcomes. If you have any questions about these features, contact a member of your account team or support.

Disclaimer: on rare occasions, a new feature or enhancement may be moved to a future release or otherwise subject to change.

New Outcomes Status Page

This enhancement is automatically available for use by all CASs and participating programs. No action is required on the part of any association, school, or program. Contact a member of your account team for more information.

You can now easily track system performance, check for downtime, or learn the status of Outcomes services by consulting the Outcomes Status Page at https://status.outcomescrm.com/.

Enhanced Email Interface from Applications Grid

This enhancement is automatically available for use by all CASs and participating programs. No action is required on the part of any association, school, or program. Contact a member of your account team for more information.

In Outcomes, you can send emails from the Applications Grid to quickly communicate with several applicants at once. With this enhancement, the email interface has been redesigned to provide a simpler, easier-to-use experience. New features include:

  • An enhanced email editor for smoother drafting and formatting.
  • The ability to add attachments to your emails.
  • An improved merge field experience for personalized messaging.
  • The ability to preview emails to check formatting, merge fields, and other content.
  • The option to insert images directly into your emails.
  • The ability to send test emails before reaching out to applicants.

Release Notes Outcomes Email UI.png

Conditional Visibility for Questions and Answer Options on Applicant Forms

This enhancement is automatically available for use by all CASs and participating programs. No action is required on the part of any association, school, or program. Contact a member of your account team for more information.

When creating forms in Outcomes, you can configure questions that only appear under certain circumstances. For example, if Other is an answer option for a How did you hear about us? question on an Inquiry Form, you can create a conditional follow-up question, If Other, please explain, that only appears when an applicant selects Other as an answer to the original question. Conditions can also be set for answer options so that multiple-choice questions will adjust based on previously answered questions.

Condition Builder in Outcomes

With this enhancement, the Condition Builder is now available on Applicant Forms.

New Documentation for Outcomes

Please review the list of new reference guides, all accessible in the Liaison Outcomes Help Center.

Document

Details

Reformatting Export Text for Compatible Imports

Our Advanced Configuration Library provides guidance to help you build custom configurations in Outcomes.

In our latest article, Reformatting Export Text for Compatible Imports, you'll learn to use JavaScript code to overcome import compatibility issues due to special characters, accent marks, excessive length, whitespace variations, or other unsupported formatting.

Converging Race/Ethnicity Into One Field In this article, you'll learn to use JavaScript to create a Custom Property that distills applicants' race and ethnicity selections into a single field that follows federal reporting guidelines.

Coming Soon!

Please review the list of upcoming events, including scheduled downtime/maintenance, product updates, and regional training opportunities.

Event

Date

Details

Shared Lookup Table Updates for Spring 2025

Requests due by November 1, 2024

Many fields in the Applicant Portal contain predefined answer values that applicants can select; for example, the Country and County fields both have predefined answer values. These values are housed in shared "lookup tables" which are viewable in your CAS's/UniCAS's data dictionary file.

Lookup table change requests can be sent to a member of your account team, who will compile and review these requests. The last date to submit lookup table update requests is November 1, 2024.

New lookup table values will appear in the CAS Applicant Portal in March 2025 (subject to change).

Visit the Shared Lookup Table Updates page for more information.

 

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