Liaison Outcomes Help Center
Welcome to the Outcomes Help Center!
We recommend you bookmark this page for quick and easy access to help content.
Important Note: this Help Center includes a broad range of content. Because some Centralized Application Services (CAS) may not be using all Outcomes features, you may find some content is not applicable to you. If you have any questions, contact support.
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- Getting Started with Liaison Outcomes
- This section provides the information you'll need to get up and running with Liaison Outcomes.
- Navigating Outcomes
- Start here to learn how to navigate the Liaison Outcomes software. There are several primary sections of the software that can be accessed via the Navigation Menu on the left.
- Liaison Outcomes Training and Support
- We know that training is a commitment of your time and resources, so we offer several options to learn Liaison Outcomes.
- Reviewing Applications in Liaison Outcomes
- This section helps you work with the reviewing features available in Liaison Outcomes.
- Organizing Applications in Liaison Outcomes
- This section helps you work with the reviewing features available in Liaison Outcomes.
- Organizing Contacts in Liaison Outcomes
- Use the Contacts module in Liaison Outcomes to keep track of all the people your institution needs to correspond with. This may include recruits, students, advisors, and others.
- Working as an Administrator in Liaison Outcomes
- As an administrator of Liaison Outcomes, you'll have many tools at your disposal. In this section, you'll learn how to use the Settings menu to configure relevant items.
- Customizing Application Summary and Sidebar
- Managing Contacts
- Managing Custom Properties
- Managing Decisions and Decision Letters
- Managing Email Features
- Managing Phases
- Managing Programs
- Managing Reviews
- Managing Roles
- Managing Tasks
- Managing Users
- Managing Workspaces
- Scoring Applications
- Working with the Function Library
- Workflow Features in Liaison Outcomes
- Save time doing common tasks in Liaison Outcomes by using its workflow and automation tools.
- Reporting in Liaison Outcomes
- The Reports in Liaison Outcomes can be used to create a visual representation of the data that is important to you.
- Exporting Data
- In this section, you'll learn about all the options for extracting data out of Liaison Outcomes.
- Marketing in Liaison Outcomes
- In this section, you'll learn about the Marketing features in Liaison Outcomes that allow you to communicate with applicants, prospects, and others effectively.
- Working With Your Portals
- There are several portals you can work with as an administrator in Liaison Outcomes. In this section, you'll learn about these portals and how to configure them.
- CAS Configuration Portal
- Visit the CAS Configuration Portal Help Center to access instructions, videos, and best practices for setting up your program in the CAS application.
- Release Notes
- Release notes provide a summary of enhancements and new features that are made available in Liaison's portals, including Liaison Outcomes, Applicant Portal, Configuration Portal, and Liaison Letters. You can also access the Shared Lookup Table Updates documents here. Releases prior to May of 2023 refer to the software as Admissions by Liaison.
- Advanced Configuration Library
- The Advanced Configuration library provides guidance to help you build custom configurations in the software that enhance the way your data is presented, exported, or filtered.