Creating an Interview Session and Schedule

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Session Types

A session is a period during which you conduct interviews (e.g., a full day, half-day, etc.). When you create a session, you select the session type: standard or basic. You then add key information, such as the date, start time, number of applicants you plan to interview during the session, etc. You can also add scoring questions at any time before the interview day.

Choose a standard session if you plan to run your entire interview day within ResidencyCAS, including:

Sending interview invites through the platform.
Building your schedule directly in ResidencyCAS.
Scoring and ranking candidates in the system.
Hosting interviews either through:
- The Interview Portal’s built-in video platform, or
- External tools like Zoom, Teams, WebEx, etc., but still using ResidencyCAS to manage the full flow.

Standard sessions are best for programs that want a centralized, end-to-end solution within ResidencyCAS.

Choose a basic session if you're only using ResidencyCAS for a portion of the process, specifically:

But you’ll handle scheduling and interview execution outside of ResidencyCAS using your own tools (e.g., Zoom, Teams, WebEx).

Basic sessions are best for programs with more complex or custom scheduling needs who prefer to manage the interview logistics themselves, but still want to use ResidencyCAS for invites and scoring.

Multiple Sessions

If your program offers multiple interview sessions, note the following:

Interviewers can participate in two different sessions on the same day, but only if the sessions don’t overlap. For example, a 9–11 AM session and a 1–4 PM session are fine. However, booking an interviewer for two sessions that occur at the same time (e.g., two 9–11 AM sessions) will result in an error, as it should. This applies to both basic and standard sessions.
Applicants can confirm two different interviews on the same day (e.g., one in the morning and one in the afternoon). However, the system displays a clear warning, reminding them that it’s their responsibility to avoid scheduling conflicts.
Applicants cannot select two sessions from the same program. When a program offers multiple sessions, applicants can choose only one. Although they may be able to specify a second-choice session or join waitlists for other sessions, they cannot confirm attendance at two sessions within the same program.

Create a Session

Step 1: Add a New Session

From the left menu, click Sessions, then click + New Session at the top right.
Select the Session Type from the drop-down.

Step 2: Configure Session Settings

Depending on how you want to run your interview, adjust the settings to match your session format.


Setting	Description
Session Visibility	Refers to whether applicants can see the session in their version of the Interview Portal. When you enable this option, applicants who log in to the Interview Portal can see and select the session. Note: we recommend leaving this option disabled until after you've configured everything and are ready to invite applicants to interview. To enable later, open the session and use the gear icon in the top-right corner to adjust this setting.
Show Full Session Details	Refers to whether applicants can see the interviewer and interview room names. When you enable this option, applicants will see this information as soon as the session becomes visible to them. When disabled, applicants won't see the interviewer or interview room names at any time.
Session Details	Session Name: the name of your interview session. Date: the date this interview session will occur. If you have multiple sessions, you can copy this session after creating it. Start Time: the time your first interview will begin on the specified date (note: the system automatically uses your operating system's time zone). You don’t need to enter an end time because the system will determine that later when the schedule is finalized. Applicants: the number of applicants you will host during the session. Note: by default, self-scheduling is enabled for your program, but can be disabled.
Session Scoring	This establishes the range for scoring, whether you’re using a single overall score for the applicant or calculating an overall score from itemized ratings. Setting the range here ensures that, despite different scoring practices (e.g., some rooms using single scores, others using itemized scoring), scores remain consistent across all interview rooms.
Applicant Distribution	Click Setup next to Applicant Distribution. Within a standard session, for cohort-based scheduling or programs with structured tracks, you can use Applicant Groups to move applicants through the interview day together. Once you have selected the number of applicant groups, you can create virtual rooms where interviewers conduct their interviews throughout the day. If you conduct panel interviews, you can add multiple interviewers to a room. There are three room options: Room Block for Multiple/Rotating Interviews: in a multiple/rotating interview scenario, each applicant interviews with one or more interviewers. In the Interview Portal, these are the rooms where your interviewers conduct those "standard" interviews. Additional Required Rooms for All Applicants: these interview rooms are separate from your standard, multiple/rotating interview rooms. For example, if your program director conducts shorter 10-minute interviews with every applicant, you can use 1 additional room where the program director can perform those interviews. Group Interview Room: this option allows applicants to be interviewed together in the same room. When you use it, the group setting applies to the entire session – every applicant will be placed into a group. You simply tell the system how many applicants should be in each group. Note that the Group Interview Room is different from Applicant Groups. Applicant Groups are used to move applicants through the interview day as a cohort (not to be interviewed within the same room). In a basic session, you use rooms to organize applicants for scoring. If all applicants use the same scoring form, you can set up one room. If you use different scoring forms, create a separate room for each form (this ensures each room can have its own scoring form). Later, you'll add applicants to the appropriate rooms. Remember that with a basic session, all scheduling happens outside the Interview Portal. Once you've configured everything, click Save.


Example of Completed Session Settings	Example of Standard Session Applicant Distribution	Example of Basic Session Applicant Distribution

Step 3: Room Setup

Once you've configured your session settings, follow the steps below to set up your rooms by adding interviewers, scoring, and, if you're using a standard session, a schedule. These steps can be done immediately or at a later time.

Click the pencil icon next to the first room.
Click the Details tab to:
- Edit the room name.
- Add interviewers – you can add interviewers now or at any time prior to the interviews.
- Add interviewer instructions.
- Select the application PDF you want to make accessible to interviewers.
- Add an external video call link (e.g., a Zoom link). If you add a link, the interviews will take place on that platform when applicants and interviewers join the room. If you do not add a link, the interviews will occur using the Interview Portal's native video conferencing platform.
Click the Schedule tab to add the Interview Duration and the Review Duration, which will be used for all multiple/rotating interview rooms. After you enter the durations, click Apply to generate the schedule. After the schedule has been generated, you can add breaks and additional time slots to the right of the interview start times.

Note: this is only available for rooms created in a standard session.
In the Scoring tab, configure your scoring system. You can enable Single Score (an overall score for the applicant) or Itemized Score (a set of competencies or questions that are individually scored). If using the itemized score, you can select an existing scoring form from your library or create a new one. If you want to apply this form in other rooms, enable the Apply this scoring form to multiple rooms option and select the applicable rooms.

Note: the session scoring range you set earlier in the process applies to both options. For instance, if the range is set to 1–10, you can enter a single score within that range. If using itemized scores, the average of individual 1–5 ratings will be scaled up to match the 1–10 range.
Once you've configured the Details, Schedule, and Scoring for the first room, click Save & Continue to move to the next room.
When finished, click Save & Exit, then Save once more to lock everything in.

Finalize Your Interview Day

Once applicants accept their interview invitations and sign up for sessions, you can finalize the interview schedule, which sets the times and pairings of applicants with their interviewers. Depending on the session type and its settings, the schedule is either created automatically or generated when you click Create Schedule.

ResidencyCAS Program Portal - Create Schedule.gif

You have full control over the schedule and can make adjustments as needed. For example, you can:

Move applicants by clicking and dragging them.
Remove, replace, or switch an applicant using the Manage Applicants menu (three dots) next to their name.
Use the pencil icon in the top-right corner of any room to add/remove interviewers, adjust times, and add breaks.
Clear the schedule entirely.
Manually build the schedule.
If using Applicant Groups, change an applicant's assigned group.