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Resolving Common Salesforce Errors

Issue/Error

Resolution

'Not accessible for the running user' error.

This error means that permissions are not set correctly for the user. 

Solution: Validate Permissions using the TargetX Permission Scanner.

The record couldn't be saved because it failed to trigger a flow. A flow trigger failed to execute the flow with version ID

From your Salesforce Org, paste in the following URL in the address bar, replacing the Flow ID with the ID in your error message and the NODE with your institution's Node:

https://<<NODE>>.salesforce.com/designer/designer.apexp#Id=<<FLOWID>>;


You can also review the Salesforce Help article: 'The record couldn’t be saved because it failed to trigger a flow.

Edit isn't available when you try to update a Profile In order to edit Object Permissions on profiles, you must ensure that you have the proper permissions to do so.

If you have verified that your user has the proper permissions, check to see if you are using the Enhanced User Profile View. In the Enhanced User Profile View, you need to FIRST click on the Object where you want to Edit permissions and THEN select the Edit button.

To activate/deactivate the Enhanced User Profile Interface, see the Salesforce Help & Training article Enable the Enhanced Profile User Interface.
Users can't see certain fields on search layouts.

If you cannot see specific fields on a Search Layout, your Admin has likely removed fields that may contain sensitive information as part of Restricting Access to Standard Salesforce Pages in Communities. Your Administrator can update the Search layouts using the following steps:

  1. Navigate to Setup and select Object Manager.
  2. Select the Application object and click on Search Layouts.
  3. Click Edit next to each search layout and update the fields from all search layouts.

I get an error when I try to deactivate a User

Error: Invalid Data. Review all error messages below to correct your data. Apex trigger TargetX_Group.GroupAssignmentUser caused an unexpected exception.

Resolution:

  1. Edit the User that you are trying to deactivate and remove any Group Assignments.
  2. Save your changes.
  3. Return to the User record and uncheck the Active checkbox.
  4. Save your changes.

Field added to a Page Layout isn't displaying to users

Resolution: This happens when your user does not have read/edit access to  the field you added. To resolve this issue, add the necessary access to the profile(s) or update the field security for ALL profiles:

  1. Navigate to Setup and search for Profiles.
  2. Click on the Profile that needs access.
  3. Click on Object Settings.
  4. Click on the Object that contains the field that you need to display.
  5. Click Edit.
  6. In the Field Permissions section, click Read and/or Edit Access next to the appropriate field.
  7. Save your changes.

The Site doesn’t load, or the User gets the error ‘ERR_TOO_MANY_REDIRECTS’ when accessing your Community or Site.

Cause: My Domain and/or Enhanced Domain is enabled in your Salesforce Org with the Routing Redirection URLS (Setup->My Domain) matching the URL Redirect Rule on your Site (Setup > Sites > Site Label > URL Redirects).


Resolution: Validate the URL Redirects on the Site are still valid and deactivate any duplicates.

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