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Events Emails

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Numerous emails are sent out when users interact with Events. This article details which actions trigger emails, the default email template, and associated settings. You need to request an Email log to verify whether an Event email was sent. For details on requesting an Email Log, see the Salesforce Help & Training article: Request an Email Log.
 

Event Emails sent via the Events Tool

(i.e., APEX Triggered Email)

Action

Default Email Template

Sent From

Sent To

Default Content
Student registers for an Event, related setting: Email Confirmation for Each Event setting. Event Confirmation  Email Email Sender Student 

Dear {!Contact.Name},

Thanks for your registration!

For additional information and details about all your upcoming events, check out your events schedule here: http://<Your site url here>/TargetX_Eventsb__events#/myevents?cid={!Contact.Id}&k={!Contact.TargetX_Base__Access_Key__c}

We look forward to seeing you soon!
Staff is added to an Event (New Event Responsibility) Staff Confirmation Email Email Sender Staff

{!Contact.FirstName},

You are confirmed for the following event:

NAME: {!TargetX_Eventsb__OrgEvent__c.Name}
DATE & TIME: {!TargetX_Eventsb__OrgEvent__c.TargetX_Eventsb__Start_Time_TZ_Adjusted__c}
LOCATION: {!TargetX_Eventsb__OrgEvent__c.TargetX_Eventsb__Map_URL_Text__c}
Event Reminder Days setting Event Reminder Email Sender Student

{!Contact.Name},

We wanted to send you a quick reminder that you are registered for {!TargetX_Eventsb__OrgEvent__c.Name} on {!TargetX_Eventsb__OrgEvent__c.TargetX_Eventsb__Start_Time_TZ_Adjusted__c}.

{!TargetX_Eventsb__OrgEvent__c.TargetX_Eventsb__More_Information_URL_Text__c} {!TargetX_Eventsb__OrgEvent__c.TargetX_Eventsb__More_Information_URL__c} 

{!TargetX_Eventsb__OrgEvent__c.TargetX_Eventsb__Map_URL_Text__c} {!TargetX_Eventsb__OrgEvent__c.TargetX_Eventsb__Map_URL__c} 

We look forward to seeing you soon!
Event Reminder Days setting Staff Reminder Email Email Sender Staff

{!Contact.FirstName},

This is a reminder about your upcoming event:

NAME: {!TargetX_Eventsb__OrgEvent__c.Name}
DATE & TIME: {!TargetX_Eventsb__OrgEvent__c.TargetX_Eventsb__Start_Time_TZ_Adjusted__c}
LOCATION: {!TargetX_Eventsb__OrgEvent__c.TargetX_Eventsb__Map_URL_Text__c}

For additional information or to make changes to your upcoming event, please visit your personal ==SCHOOL== event calendar:

==Custom Link to Student's Customer Community==

We look forward to seeing you soon!

Sincerely,

==SCHOOL==
Event is canceled* Event Cancel Notification Email Sender Student

{!Contact.Name},

Thank you for registering for {!TargetX_Eventsb__OrgEvent__c.Name} on {!TargetX_Eventsb__OrgEvent__c.TargetX_Eventsb__Start_Time_TZ_Adjusted__c}.

Unfortunately, this event has been canceled. We will contact you soon with additional details regarding a new date for this event. 

In the meantime, if you have any questions, please feel free to contact us.
Event is canceled* Staff Cancel Notification Email Sender Staff

{!Contact.FirstName},

The following event was canceled:

NAME: {!TargetX_Eventsb__OrgEvent__c.Name}
DATE & TIME: {!TargetX_Eventsb__OrgEvent__c.TargetX_Eventsb__Start_Time_TZ_Adjusted__c}
LOCATION: {!TargetX_Eventsb__OrgEvent__c.TargetX_Eventsb__Map_URL_Text__c}
Note: You should NOT use a cancellation email for events with more than 1,000 registrants, as Salesforce will not send out more than 1,000 triggered emails PER ACTION. If you need to cancel an event with 1,000+ registrants, you should create an email broadcast canceling the event.
Student's event registration is canceled (by Student or Staff) Registration Canceled Notification Email Sender Student 

{!Contact.Name},

We have processed your cancellation for {!TargetX_Eventsb__OrgEvent__c.Name} on {!TargetX_Eventsb__OrgEvent__c.TargetX_Eventsb__Start_Time_TZ_Adjusted__c}.

We hope you will be able to join us soon.

Thank you.
Event is rescheduled Event Change Notification Email Sender Student and Staff

{!Contact.Name},

The event {!TargetX_Eventsb__OrgEvent__c.Name} has been moved to {!TargetX_Eventsb__OrgEvent__c.TargetX_Eventsb__Start_Time_TZ_Adjusted__c}.

If you have any questions about this change or can no longer attend, please contact us directly.
The student chooses to be added to the Waitlist Event Waitlist Email Email Sender Student

{!Contact.Name},

Thank you for your interest in {!TargetX_Eventsb__OrgEvent__c.Name} on {!TargetX_Eventsb__OrgEvent__c.TargetX_Eventsb__Start_Time_TZ_Adjusted__c}. Currently, this event is full but you have been added to our wait-list.

Should a space open up, you will be notified immediately to confirm your registration. 

{!TargetX_Eventsb__OrgEvent__c.TargetX_Eventsb__More_Information_URL_Text__c} {!TargetX_Eventsb__OrgEvent__c.TargetX_Eventsb__More_Information_URL__c} 

Best wishes.
Off Waitlist Event Off Waitlist Email Email Sender Student

{!Contact.Name},

Thank you for your continued interest in our events.  

We are pleased to inform you that a space has opened up and you are now confirmed for 
{!TargetX_Eventsb__OrgEvent__c.Name} on {!TargetX_Eventsb__OrgEvent__c.TargetX_Eventsb__Start_Time_TZ_Adjusted__c}.

{!TargetX_Eventsb__OrgEvent__c.TargetX_Eventsb__More_Information_URL_Text__c} {!TargetX_Eventsb__OrgEvent__c.TargetX_Eventsb__More_Information_URL__c} 
{!TargetX_Eventsb__OrgEvent__c.TargetX_Eventsb__Map_URL_Text__c} {!TargetX_Eventsb__OrgEvent__c.TargetX_Eventsb__Map_URL__c} 

Thanks again. We look forward to meeting with you soon!
Spaces become available on a Waitlisted Event Seats Available Email Template Email Sender Student

{!Contact.Name},


Thank you for your continued interest in our events.


A limited amount of space for your wait listed event has opened up

{!TargetX_Eventsb__OrgEvent__c.Name} on {!TargetX_Eventsb__OrgEvent__c.TargetX_Eventsb__Start_Time_TZ_Adjusted__c}.

We will fill spaces on a first come first serve basis.

We invite you to confirm at https://<<your events Site >>/targetX_eventsb__events#/esr?eid=<<Org Event ID>>&k=<<Contact access key>>&cid=<<Contact ID>>


{!TargetX_Eventsb__OrgEvent__c.TargetX_Eventsb__More_Information_URL__c}{!TargetX_Eventsb__OrgEvent__c.TargetX_Eventsb__More_Information_URL_Text__c}


{!TargetX_Eventsb__OrgEvent__c.TargetX_Eventsb__Map_URL__c}
{!TargetX_Eventsb__OrgEvent__c.TargetX_Eventsb__Map_URL_Text__c}


Thanks again. We look forward to meeting with you soon!
Student requests Invoice Invoice Confirmation Email Email Sender Student

Dear {!Contact.Name},

Thank you for signing up for our event!

Your registration is currently pending until we have received the associated event fee. You still owe {!TargetX_Eventsb__ContactScheduleItem__c.TargetX_Eventsb__Total_Event_Cost__c} for the event {!TargetX_Eventsb__OrgEvent__c.Name}.

We look forward to seeing you soon! Please be sure to submit payment at your earliest convenience so we may confirm your seat at this event.

Thank you!
Pending Payment is canceled Payment Expired Notification Email Sender Student

{!Contact.Name},

Your event registration for {!TargetX_Eventsb__OrgEvent__c.Name} on {!TargetX_Eventsb__OrgEvent__c.TargetX_Eventsb__Start_Time_TZ_Adjusted__c} has timed out because you did not complete registration or make payment in time.

If you would still like to register, please click here:
https://INSERT_EVENT_SPECIFIC_REGISTRATION_SITE_URL?eid={!TargetX_Eventsb__OrgEvent__c.Id}&cid={!Contact.Id}

Thank you.

 

Event Emails sent via Campaign Builder

(Institution Defined)

Action

Default Email Template

Sent From

Sent To

Default Content
Event Follow-ups <Institution Defined> Campaign Builder <Institution Defined> <Institution Defined>
Event Invitations <Institution Defined> Campaign Builder <Institution Defined> <Institution Defined>

 

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