Getting Started
UChat is a higher education focused on-demand chat widget embedded on a university website. The tool allows prospects, parents, students come to website and engage with counselors and student ambassadors. The widget can sit on admissions pages; online page; transfer page; international students, etc. Engage students to start connecting with their admissions team at the point that they have a question. Customizable exports, robust staff profiles, mobile accessibility, and CRM integration are so
- Best Practices for UChat Conversations with Students
- Best Practices for UChat timing and management of conversations with Students.
- Creating your UChat Profile
- When you log in to UChat for the first time, you will still be marked as an inactive user. To become an active user, fill out your profile. To access your user profile, click on your user icon in the top right of UChat and select My Profile:
- Importing UChat data into your CRM
- Follow these steps to add any inquiries that were collected via UChat so that you can report on them and use the data to reach out to prospective students.
- Specifying when Staff are online/offline in UChat
- With UChat, you can set your availability to match your office hours, including holidays breaks.
- Why is the uChat/Schools App Login Page looping and failing to load?
- How to fix uChat/Schools App when the Login Page is looping and failing to load.