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Set Up Your Time2Track Gold Account

This page applies to Time2Track institutional administrators.

Welcome to Time2Track!

Time2Track is a tool used for tracking, verifying, and managing experiences. Individuals, including trainees, interns, postgraduates, and professionals, use Time2Track to track the details of these experiences. Individuals then submit these experiences to their supervisors and faculty members for approval. Organizations, graduate programs, and training sites can monitor their trainees' progress, track Online Approval requests, and generate training reports.

Account Setup Process

If you're new to Time2Track and need to set up your account, follow the steps below.  Any item listed as required must be completed for Time2Track to work. Items marked as optional are features you can elect to use depending on your program’s needs. 

By now, you should have received an email from your account manager who will be your contact for the next 2–4 weeks as you get your account set up. As you work through these steps, reference our frequently asked questions and contact customer service if you need any assistance. 

Timer 1.pngTimeframe for Completing Account Set Up: 
Given your day-to-day work responsibilities, it's likely you'll need to complete your account set up over the span of a few weeks, usually between 4–8. Be sure to dedicate some time each day or week to completing the actions below. It may be helpful to bookmark this page so you can easily return to it as you complete your account set up. 


Step #


Notes and Considerations


Set Up Your Institutional Account

If you haven’t already done so, you need to set up your institutional administrator account. You'll use this account to complete the remaining steps and to manage trainees.

To set up your account, use the link provided in the automated email that was sent directly from Time2Track. If you haven't received this, check your spam folder before contacting customer service

Review the Glossary (required)

It's important you familiarize yourself with common Time2Track terminology before you set up your account.


Training Sites are locations where a trainee accrues activities and hours. Supervisors are attached to training sites and can approve activities and complete forms and evaluations.

Your task is to enter training sites and supervisors so trainees can select them when they create a placement.

As you add new supervisors,


Add Courses (required)

A course refers to the name or label given to an internship or practicum course, which trainees select when creating a placement. If you don’t have specific courses to include, simply create a default course such as “practicum” or “internship.” 


A term is the date range you create for the trainee's experience. This may or may not align with a program’s academic term. Remember to select the current term and update this each time you move to a new date range.

Tags can be created to track customized details about your trainees' activities and clients.


Turn On Online Approval (required)

Turning on Online Approval gives trainees the ability to create placements and submit their activities to supervisors for approval. If you do not require supervisor approval of activities, you must still complete this step.


Set up a Demo Trainee Account (optional)

Setting up a free demo trainee account gives you the ability to view and test your program details from the trainee perspective.


Onboard Trainees (required)

Unlike supervisors and faculty members, trainees sign up for Time2Track on their own. As the institutional administrator, you'll need communicate signup instructions to trainees.

Important Note: before trainees can add placements and begin logging activities, you must ensure steps 1–6 are complete.


Finalize Setup (required)


To finalize your account setup, ensure the following steps have been completed: 

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