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Liaison

Using Group Actions

Overview

Using Group Actions, you can perform a specific operation or task simultaneously on a selected group of students. This feature is designed to streamline and automate processes that involve multiple entries. Instead of individually applying changes to each student record, you can select a group and execute a single action, saving time and improving efficiency.

 

Required Activity Before Creating a Group Action

Before performing the Group Action, build the group of students you want to update. 

Creating a Group Action

To set a group action, navigate to the Students drop-down, and click Group Actions. You can set up your group actions to run as a single occurrence or set them to run repeatedly. Only 12 repeating group actions can be active at a time. Archived group actions do not count towards this limit. Daily and weekly group actions are restricted to 12 time slots. 

  1. Click New Group Action.
  2.  Create the name of your group action, add a description, and select the group you want to apply the action to.
  3. Choose what action you want to create, change, archive, or delete. Provide the information you want to change or update.
  4. Choose when and how often you want to perform the group action.
    • Now and One Time group actions are unique occurrences, while Daily and Weekly options repeatedly perform the group action.
  5. To run the group action, click Save and Execute. Your group action will populate the list where you can edit, archive, or view its history.  

Editing a Group Action

Click the edit pencil to update a group action.

Archiving a Group Action

Click the file folder icon to move the group action into an Archived status. Archiving a group action will remove it from the active list.

Viewing Group Action History

Click the history icon next to a group action to see when the group action was performed. 

Searching for a Group Action

Use the Search Bar at the top of the page to quickly find a specific group action. You can filter by group action name, active/archived status, and when the group action is scheduled. To remove the search filters, click Clear Filters

Available Group Actions

Available actions in EMP include updating:

  • To-dos: create a new to-do, assigned to specified users, for every record in the group.
  • Notes: create a note and attach it to every record in the group.
  • Touch-points: add a touch-point to each record in the group.
  • New source: add a source to each record in the group.
  • Field values: add or change field values for every record in the group.
  • Opt-out: choose to opt-out records from receiving emails or texts and calls in the group.
  • Representatives: change assigned reps for records in the group.
  • Reset Engagement: reset records in the group as if they engaged with EMP today, allowing more email outreach.
  • Deactivate: archive records in the group to remove them from lists and statistics.
  • Delete: completely remove records in the group from EMP.
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