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Liaison

Release 3 – April 6, 2025

New Features and Enhancements

Cross-Portal Enhancements

Liaison's suite of portals work together to help you collect and manage applications. The CAS application, also referred to as the CAS Applicant Portal, is the system where applicants find and apply to your programs. You receive these applications in WebAdMIT or Liaison Outcomes, where you perform your review processes. The appearance of your program and your requirements are customized in the CAS Configuration Portal, where you establish the program-specific elements that your applicants will interact with. Additionally, your program may use one or more of the following tools and platforms:

  • API: a data integration tool.
  • CAS Analytics by Liaison and Othot: advanced analytics solutions and data reporting tools.
  • CAS Applicant Gateway: a platform for applicants who have already submitted their CAS application to complete and upload additional materials requested by their programs.
  • CAS Liaison Letters: a platform for evaluators to submit their letters of recommendation.
  • Enrollment Marketing and TargetX: customer relationship management (CRM) systems for student lifecycle management.
  • Living Profile: a platform where students can connect their academic pursuits with their career aspirations.
  • SlideRoom: a platform for collecting digital portfolios.
  • Time2Track: a platform for tracking, verifying, and managing experiences.

Disclaimer: on rare occasions, a new feature or enhancement may be moved to a future release or otherwise subject to change.

Internal-only Recommendation Questions

This enhancement must be approved by the CAS association or UniCAS client for use in the next cycle. If activated, this enhancement will be available for all participating programs in the next cycle. CAS association and UniCAS clients: contact a member of your account team for more information or to enable this feature.

CASs can choose to configure letter of recommendation (i.e., letter of evaluation, letter of reference) questions to be internal only, meaning that the question and its answers will not be sent to other portals such as the CAS API, Liaison Outcomes, and WebAdMIT. This enhancement allows CASs to continue to collect data while restricting who can view it. To request reports on the data, contact support.

Liaison Letters

Recommenders can answer internal-only questions and view their responses in the full application PDFs they download from Liaison Letters.

CAS API, Liaison Outcomes, and WebAdMIT

Internal-only questions and answers are not accessible. They are also not available in the evaluation or full application PDFs you download from WebAdMIT or Liaison Outcomes.

Annual Spring Lookup Updates

This enhancement is automatically available for use by all CASs and participating programs. No action is required on the part of any association, school, or program. Contact a member of your account team for more information.

Many fields in the Applicant Portal contain predefined answer values that applicants can select; for example, the Country and County fields both have predefined answer values. These values are housed in shared "lookup tables." Periodically, we update these tables to include additional response options.

The new lookup table values include updates to degrees, languages, majors, and visa types. Review the Shared Lookup Table Updates page for a full list of updates.

These lookup table updates impact the following portals, some of which you may use. If you created a "crosswalk" from our portals to your local data in your SIS/CRM, you may need to update this crosswalk for the newly-added options. For guidance on the optimal implementation of the new values, review the Shared Lookup Table Updates page.

CAS Applicant Portal Enhancements

Disclaimer: on rare occasions, a new feature or enhancement may be moved to a future release or otherwise subject to change.

Optional Two-Factor Authentication (2FA) for CAS 3.X

This enhancement is automatically available for use by all CASs and participating programs. No action is required on the part of any association, school, or program. Contact a member of your account team for more information.

CASs now offer applicants the option to activate two-factor authentication (2FA) using any standard 2FA app (e.g., Google Authenticator, Microsoft Authenticator, Authy, etc.). By default, this is turned off for all applicants. They can activate it on the Security & Privacy page under the Profile section.

If activated, applicants will follow the standard 2FA process, including verifying their account with a six-digit code. If the applicant has five unsuccessful login attempts, their account will lock, and they must reset their password.

This enhancement provides applicants with an alternate way to securely manage their CAS application.

Roll Over Pooled Evaluations During Reapplication Process

This enhancement is only available in the Mobile UX application and must be approved by the CAS association or UniCAS client for use in the next cycle. If activated, this enhancement will be available for all participating programs in the next cycle. CAS association and UniCAS clients: contact a member of your account team for more information or to enable this feature.

Available for Mobile UX CASs only, the Pooled Evaluations feature allows applicants to add evaluators (i.e., recommenders, references) to their applications without assigning them to any program. Applicants can then assign those evaluators to one or more programs when they are ready, and evaluators will receive a letter of evaluation request once. Any program that the evaluator has been linked to will receive that single completed letter of evaluation.

With this enhancement, applicants can pull forward their completed, pooled letters of evaluation during the application cycle rollover process. Note that if an applicant chooses to pull forward evaluations, then all completed letters of evaluation are included; applicants cannot choose specific letters of evaluation to carry forward.

This enhancement allows interested applicants to plan a cycle ahead for their application materials and carry forward more application components during the rollover process.

Liaison Letters Enhancements

The following enhancements are now available in Liaison Letters. If you have any questions about these features, contact a member of your account team or support.

Disclaimer: on rare occasions, a new feature or enhancement may be moved to a future release or otherwise subject to change.

Search Field to Filter Recommendation Requests

This enhancement is automatically available for use by all CASs and participating programs. No action is required on the part of any association, school, or program. Contact a member of your account team for more information.

Recommenders can now use a search field to quickly filter their recommendation requests. They can search by:

  • Applicant name
  • CAS name
  • Evaluation type name
  • Date the recommendation request was sent

This enhancement is especially helpful to recommenders who have received many recommendation requests within and across application cycles.

RN Letters Search Field Apr 2025.png

Liaison Outcomes Enhancements

The following enhancements are now available in Liaison Outcomes. If you have any questions about these features, contact a member of your account team or support.

Disclaimer: on rare occasions, a new feature or enhancement may be moved to a future release or otherwise subject to change.

New Pending Accounts Page for Contacts

Beginning April 14th, this enhancement is automatically available for use by all CASs and participating programs who work with the Outcomes Student Portal. No action is required on the part of any association, school, or program. Contact a member of your account team for more information.

Visitors to your Outcomes Student Portal can create an account for themselves by establishing an email address and password. Outcomes then sends them an email allowing them to activate their account, and they appear on the Pending Accounts page (accessible from the Contacts section of the Settings Menu) until they are activated. With this enhancement, you can now activate Student Portal accounts directly from the Pending Accounts page. The option to resend activation emails is also available here.

RN Outcomes Pending Accounts Apr 2025.png

After their account is activated, students can log in using their email address and password.

Along with this enhancement, two new permissions (Activate Pending Accounts and Resend Activation Emails) are now available to apply to roles.

Enhanced Application PDF

Beginning April 14th, this enhancement is automatically available for use by most CASs and participating programs. For select CASs, this will be available later this summer or in the next cycle. No action is required on the part of any association, school, or program. Contact a member of your account team for more information.

The Outcomes application PDF was enhanced with reduced document length, less whitespace, and improved page-breaking.

New User Invite Email Template

Beginning April 14th, this enhancement is automatically available for use by all new programs. No action is required on the part of any association, school, or program. Contact a member of your account team for more information.

When you add a new user account, Outcomes can send an invitation to the user prompting them to activate their account and establish a password. This invite email was enhanced for better readability. Going forward, the updated email will be the default user invite email template for all new programs. Where available, other programs can edit their own user invite email.

RN Outcomes User Invite Email Apr 2025.png

New Documentation for Outcomes

Please review the list of new reference guides, all accessible in the Liaison Outcomes Help Center.

Document

Details

Essential Insights Into the CAS Application

A new Essential Insights Into the CAS Application guide is now available. It describes the key processes of the CAS application so you can better understand the applicant experience and create more streamlined and efficient strategies for managing and communicating with your applicant pool.

Coming Soon!

Please review the list of upcoming events, including product updates and regional training opportunities.

Event

Date

Details

experience: LIAISON | San Antonio

June 16–18, 2025

Refine your skills, broaden your perspectives, and elevate your strategic thinking alongside like-minded higher ed professionals at experience: LIAISON, June 16–18, 2025 in San Antonio, TX. Register now!

Shared Lookup Table Updates for Fall 2025

September 2025

Many fields in the Applicant Portal contain predefined answer values that applicants can select; for example, the Country and County fields both have predefined answer values. These values are housed in shared "lookup tables" which are viewable in your CAS's/UniCAS's data dictionary file.

Lookup table change requests can be sent to a member of your account team, who will compile and review these requests. The last date to submit lookup table update requests is June 13, 2025.

New lookup table values will appear in the CAS Applicant Portal in September 2025 (subject to change).

Visit the Shared Lookup Table Updates page for more information.

 

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