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Working with Tags

Overview

Tags are labels you can add to applicants, providing descriptions or categorizations. Their flexibility allows for various uses, such as organizing applicants, setting reminders, flagging applications, or reviewer assignments. You can add and remove tags as needed, and multiple tags can be applied to a single application. 

Adding and Removing Tags

You can add tags to applicants individually or to multiple applications at a time. Once you’ve created tags, they become available to use in other areas of the Program Portal. For example, you can use tags as a condition when creating a segment or add it as a column to the Applications Grid for quick viewing.

Adding Tags to Individual Applications

Tags are created by adding them directly to an application. To create a new Tag:

  1. In an application, ensure the sidebar is open to the information icon at the top right.
  2. Under Tags, click the + icon.
  3. Select an existing tag or create a new one.
    • To create a new tag, type the Tag name in the Search or create tags field, then click Create new tag.
  4. Click the tag to apply it to the application.

Adding a tag to an individual applicant.

  1. The new tag is now available to add to other applications.

Adding Tags to Multiple Applications

  1. On the Applications Grid, select the applications you want to tag. 
  2. Click Tag from the menu at the bottom of the page. 

ResidencyCAS adding tags to multiple applications.

  1. Select an existing tag or create a new one.
    • To create a new tag, type the Tag name in the Search or create tags field, then click Create new tag

ResidencyCAS applying tags to multiple applicants from the tags panel.

  1. Click Apply.
  2. The new tag is now available to add to other applications.

Removing Tags

To remove tags on an individual application, click the X on the tag. 

Removing a Tag from an Individual Application.

To remove tags on multiple applications:

  1. On the Applications Grid, select the applications. 
  2. Click Tag from the menu at the bottom of the page. 
  3. Click the green check mark next to the tag so it changes to the remove icon.
  4.  Click Apply to remove the tag from the applications.

ResidencyCAS Removing Tags from Mulitple Applicants.png

Note: to remove a tag from the list of options, simply delete it from all applicants it's assigned to, and it will no longer appear.

Viewing Tags in the Application Grid

When you click the gear icon to open the Grid Customizer, you're presented  with a list of all application fields. To add tags to the  grid: 

  1. Type Tag in the search bar. 
  2. In the Available Fields section, click and drag the Tags option located under "Application" to the Shown on Grid section (don't use the the tags option under "Applicant"). 
  3. Click Save.

Adding Application Tags to the Grid Columns.

Searching for Applicants with Tags

To find applicants with tags, you can search for them two ways:

  1. Using the Search Applications function on the Applications Grid
  2. Building a segment.

Using Search Applications

  1. On the Applications Grid, click the magnifying glass icon to open the Search Applications function.
  2. Type the tag in the search bar. Applicants with that tag are filtered and displayed on the page.
  3. Click X in the search bar to clear the search and return to view all applicants.

ResidencyCAS Search Applications Function on Application Grid.

Building a Segment

  1. Click Segment to open the segment builder. 
  2. Click Add Criteria, then select Tags.
  3. From the drop-down menu, select the mode you want to use to build the segment.
  4. Choose the tags you want to segment by. 
  5. Click Apply.

ResidencyCAS Selecting the Mode for Tags in the Segment Builder.

 

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