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Understanding Student Success Center - User Personas (FAQ)
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What are the benefits of the SSC User Personas?
- Only Admin users will be able to access and change SSC Settings.
- The Settings icon has been relocated to the bottom navigation bar (and is hidden from non-admin users)
- The SSC Settings UI includes a confirmation pop-up when saving to notify an Admin that any changes they make will affect all users.
- The Priority SSC picklist field was updated this to use the cache feature in SSC Preferences instead of making an API call.
What are the two user personas for SSC?
- Admin User - TX Student Success Center (Admin)
- Admin users will have full access to SSC Settings and be able to configure all of the different elements currently available in SSC.
- Users with this level of access will essentially be the same as the legacy permission set and will continue to have access to all elements of the tool.
- End-User (Advisor) - TX Student Success Center (Advisor/Standard)
- Advisor/Standard users will be able to perform all of the current actions available in SSC, but will not have access to the SSC Settings.
- The SSC Settings icon is hidden from these users to prevent changing the experience for other users.
What are the recommended Permission Sets for each new user persona?
- Admin User - TX Student Success Center (Admin)
- End-User (Advisor) - TX Student Success Center (Advisor/Standard)