Release 10 – November 4, 2025
New Features and Enhancements
Liaison Outcomes Enhancements
The following enhancements are now available in Liaison Outcomes. If you have any questions about these features, contact a member of your account team or support.
Disclaimer: on rare occasions, a new feature or enhancement may be moved to a future release or otherwise subject to change.
New Email Activity Viewing Permissions
This enhancement is automatically available for use by all CASs and participating programs. No action is required on the part of any association, school, or program. Contact a member of your account team for more information.
In Outcomes, you can review email activity by going to the Activity section of the Navigation Menu and clicking the Emails tab. This log includes a record of all emails sent from the Applications Grid, Contacts Grid, or from individual application or contact records. With this enhancement, two new permissions have been added to manage which roles can see the email history:
- See Contact Email Activity
- See Application Email Activity
If these permissions are enabled for a role, all users in that role can see emails sent to contacts or applicants, respectively. Where applicable, you can also click on the emails from the Activity page to review their related summary, recipients, and engagement information.
Admissions Notes Now Appear as Banners
This enhancement is automatically available for use by all CASs and participating programs. No action is required on the part of any association, school, or program. Contact a member of your account team for more information.
Occasionally, Liaison staff may add notes to a CAS application to inform you of issues with the application or changes to its status. These notes now appear as banners at the top of applications in Outcomes.
Tags Appear on Applications with Various Colors
This enhancement is automatically available for use by all CASs and participating programs. No action is required on the part of any association, school, or program. Contact a member of your account team for more information.
This enhancement allows application tags to be displayed in different colors.
CAS ID Available as Unique Identifier for Contact Imports
This enhancement is automatically available for use by all CASs and participating programs. No action is required on the part of any association, school, or program. Contact a member of your account team for more information.
If you receive applications through a national CAS, Outcomes now has the option to make CAS ID the unique identifier when importing contacts. This prevents duplicate contact creation if an applicant changes their email address. Previously, if a contact with a CAS application changed their email address, Outcomes would create a duplicate contact during automated imports. With the addition of CAS ID as a unique identifier, applicants will be correctly matched to their application.
To configure this, edit your import from the Application Import Sources in the Import/Export section of the Settings Menu. From the Data Mapping section, add the CAS ID as a mapped property, and map it to DataSourceIdentifier.
