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Liaison

University of Southern California Program User Guide

This guide provides you with documentation, reference guides, and direct links that answer common admissions questions about the University of Southern California (USC) Applicant Portal, Configuration Portal, and WebAdMIT. It also contains resources that may help you work more efficiently throughout your admissions process. If you have additional questions or need further assistance, please contact a member of your account team.

Cycle Timeframes

Applicant Portal

The Applicant Portal opens in late June and closes in mid-September, over a 15-month period. You can view the specific cycle dates, including final processing dates (e.g., last date to submit transcripts, last date to request letters of recommendation, etc.), on the USC Application Cycle Dates page.

Configuration Portal

Between mid-February and early June, configurations are entered into the prelaunch environment. The account team and University of Southern California review submitted configurations in June.

WebAdMIT

You can view new applicants and initiate a transfer settings shortly after the new cycle opens in late June.

Program Participation Requirements

The University of Southern California requires all programs to designate two contacts at your institution who will receive all communication from USC, including the configuration, application, and WebAdMIT launch notifications.

Applicant Portal

The first three sections of the USC application (i.e., Personal Information, Academic History, and Supporting Information) compose the core application. They contain questions that are commonly asked of applicants across all participating programs, such as an applicant's biographic information, standardized test scores, and experiences. The fourth section of the application is Program Materials, which is customized by you through the Configuration Portal (discussed in the next section).

You can access the USC application and USC Applicant Help Center to review the applicant experience. You can also create a test application in the Applicant Portal; we recommend creating a new account and adding "test" to your name (e.g., TestJohn TestDoe).

For a general overview of the applicant experience, review the following documents:

You can direct any applicant inquiries related to the application to USC Customer Service.

Configuration Portal

Use the CAS Configuration Portal Quick Start Guide to make sure you configure your program(s) efficiently and completely in the prelaunch environment. Be sure to check out your CAS's configuration options and review the best practices found throughout. If any optional sections of the application are required for your program (e.g., experiences, test scores, etc.), you'll want to note this on your program home page.

Once you've configured your program, you'll need to have it approved by the account team and University of Southern California before it is available to applicants. If your program is reviewed after the cycle launches, University of Southern California will approve it.

WebAdMIT

Review the WebAdMIT Help Center for any questions related to working in WebAdMIT. The Reference Guides and WebAdMIT Training and Support sections are additional resources as you configure WebAdMIT for your needs. Documents commonly requested include:

The Release Notes feature new enhancements in the Applicant Portal, Applicant Gateway, Configuration Portal, Liaison Letters, and WebAdMIT, in addition to upcoming training opportunities.

For any questions, contact the Client Support Specialist Team.

Cycle Enhancements

2026-2027

The table below contains enhancements for USC for the cycle timeframes noted at the top of this page. Note that some sections have multiple enhancements. If an action is required by participating programs to use the enhancement, click the links under Enhancement Details to learn more. Additional enhancements may have been automatically released; review the Release Notes to learn more.

Portal

Section

Enhancement Details

Implementation

Availability

CAS Applicant Portal

User Interface

The application is updated to a new, mobile-first, and modern applicant portal that we call CAS 3+. Visit the CAS 3+ Upgrade page to learn more about its key benefits and a preview of the upgraded application.

No action required by participating programs to use this enhancement.

Available at cycle launch

CAS Applicant Portal

Sign In Page

For CASs that have overlapping cycles, a custom banner message appears, identifying the applicable cycle for the application.

No action required by participating programs to use this enhancement.

Available at cycle launch

CAS Applicant Portal

Add Program Page

The Program Availability filter has been removed, as programs are available throughout the entire cycle.

No action required by participating programs to use this enhancement.

Available at cycle launch

CAS Applicant Portal

Personal Information – Biographic Information

The Preferred Name field has been replaced with a new My Name field with pre-filled, editable First Name field. 

No action required by participating programs to use this enhancement.

Available at cycle launch

CAS Applicant Portal

Personal Information – USC Background Information

The Background Information questions now read:

  • Are you a current or former employee of USC?
  • Please input your 10-digit USC ID assigned to you as an employee. (Numeric, no hyphens)
  • Have you previously applied to or attended USC as a student?
  • Please input your 10-digit USC ID assigned to you as a student/applicant. It may be the same as your employee ID. (Numeric, no hyphens)

No action required by participating programs to use this enhancement.

Available at cycle launch

CAS Configuration Portal

Branding

Pixel tracking can be enabled on the Add Programs and Program Materials sections to gain more insight into your program or organization's applicants. You can insert your tracking ID into the CAS Configuration Portal to establish standard tracking pixels from the major ad providers, including Google, Meta, and LinkedIn.

Action required by participating programs choosing to use this enhancement.

Available now

WebAdMIT

Export Manager

The Hispanic field in WebAdMIT aligns with the Do you consider yourself to be of Hispanic/Latino Origin? optional question from the CAS Applicant Portal. Currently, when users export this field from WebAdMIT, an applicant’s response populates as:

  • Yes (if the applicant selected Yes) or
  • No (if the applicant selected No or didn’t answer the question).

A new Hispanic (Yes / No / Blank) field has been created to accurately reflect an applicant’s response to this Do you consider yourself to be of Hispanic/Latino Origin? question:

  • Yes (if the applicant selected Yes),
  • No (if the applicant selected No), or
  • Blank (if the applicant didn’t answer the question).

The Hispanic (Yes / No / Blank) field is available in the:

  • Applicant Header
  • List Manager
  • Export Manager
  • Race and Ethnicity subpanel under the Personal Information panel (note that this field is labeled as Hispanic)

The original Hispanic field is still available in WebAdMIT.

Action required by participating programs choosing to use this enhancement.

Available at cycle launch

2025-2026

The table below contains enhancements for USC for the cycle timeframes noted at the top of this page. Note that some sections have multiple enhancements. If an action is required by participating programs to use the enhancement, click the links under Enhancement Details to learn more. Additional enhancements may have been automatically released; review the Release Notes to learn more.

Portal

Section

Enhancement Details

Implementation

Availability

Liaison Letters

Email Templates

The evaluation form type name is now included in the following email templates:

  • Evaluator Submission Response to Applicant (sent to applicants in the CAS Applicant Portal)
  • Evaluator Submission Response to Evaluator (sent to recommenders in Liaison Letters)

No action required by participating programs to use this enhancement.

Available at cycle launch

CAS Applicant Portal

Supporting Information – Documents

A new document type was added: Optional - Upload Documents Only If Instructed

No action required by participating programs to use this enhancement.

Available at cycle launch

WebAdMIT

Applicant Details Page

Email Templates

Export Manager

List Manager

The Title field is no longer collected in the application and will be removed from WebAdMIT. You will need to update any lists, exports, emails, and other integrations to account for this field removal.

Action required by all participating programs.

Available at cycle launch

WebAdMIT

Applicant Details Page

The CAS Custom Questions panel has subpanels by question block, so you can more easily find applicant data and restrict your users' access to it via Work Groups.

Action required by participating programs choosing to use this enhancement.

Available at cycle launch

 

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