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University of Hawaiʻi System Program User Guide

This guide provides you with documentation, reference guides, and direct links that answer common admissions questions about the University of Hawaiʻi System Applicant Portal, Configuration Portal, and Outcomes. It also contains resources that may help you work more efficiently throughout your admissions process. If you have additional questions or need further assistance, please contact a member of your account team.

Cycle Timeframes

Applicant Portal

The Applicant Portal opens in late June and closes in mid-November, over a 17-month period. You can view the specific cycle dates, including final processing dates (e.g., last date to request letters of recommendation, etc.), on the University of Hawaiʻi System Application Cycle Dates page.

Configuration Portal

Between mid-January and mid-May, configurations are entered into the prelaunch environment. The account team and University of Hawaiʻi review submitted configurations in May.

Outcomes

You can view new applicants in late June.

Program Participation Requirements

University of Hawaiʻi requires all programs to designate two contacts at your institution who will receive all communication from University of Hawaiʻi, including the configuration, application, and Outcomes launch notifications.

Applicant Portal

The first three sections of the University of Hawaiʻi System application (i.e., Personal Information, Academic History, and Supporting Information) compose the core application. They contain questions that are commonly asked of applicants across all participating programs, such as an applicant's biographic information, standardized test scores, and experiences. The fourth section of the application is Program Materials, which is customized by you through the Configuration Portal (discussed in the next section).

You can access the 2022-2023 University of Hawaiʻi System application and University of Hawaiʻi System Applicant Help Center to review the applicant experience. You can also create a test application in the Applicant Portal; we recommend creating a new account and adding "test" to your name (e.g., TestJohn TestDoe).

For a general overview of the applicant experience, review the following documents:

You can direct any applicant inquiries related to the application to University of Hawaiʻi System Customer Service.

Configuration Portal

Use the Configuration Portal Quick Start Guide to make sure you configure your program(s) efficiently and completely in the prelaunch environment. Be sure to check out your CAS's configuration options and review the best practices found throughout. If any optional sections of the application are required for your program (e.g., experiences, test scores, etc.), you'll want to note this on your program home page.

Once you've configured your program, you'll need to have it approved by the account team and University of Hawaiʻi before it is available to applicants. If your program is reviewed after the cycle launches, the University of Hawaiʻi will approve it.

Outcomes

Review the Outcomes Help Center for any questions related to working in Outcomes.

  • Campus User Guide: a review of Outcomes, specifically geared towards University of Hawaiʻi System users.
  • Working with the Dashboard: the Dashboard in Outcomes is the landing page where you arrive after logging in.
  • Navigating the Applications Grid: the Applications section is the central hub for viewing, editing, and processing applications to any of your programs.
  • Navigating an Application: review your applications and learn how to edit the layout of this page.
  • Working with Segments: segments are groups of applications or contacts that meet a specific set of criteria you’ve established through filters. You can use Segments to move applicants into the correct Phase.
  • Working with Phases: use Phases to organize applicants, corresponding with their current status with your institution.
  • Working with Application Exports: you can export the Application Summary as a PDF with this feature.

The Release Notes feature new enhancements in Outcomes, in addition to upcoming training opportunities. Additionally, you can view the Release Notes for the Applicant Portal and Configuration Portal.

For any questions, contact the Client Support Specialist Team.

Cycle Enhancements

2023-2024

The table below contains enhancements for University of Hawaiʻi System for the cycle timeframes noted at the top of this page. Note that some sections have multiple enhancements. If an action is required by participating programs to use the enhancement, click the links under Enhancement Details to learn more. Additional enhancements may have been automatically released; review the Release Notes to learn more.

Portal

Section

Enhancement Details

Implementation

Availability

Applicant Portal

Personal Information – Race & Ethnicity

The Native Hawaiian or Other Pacific Islander answer options were updated. 

No action required by participating programs to use this enhancement.

Available at cycle launch

Applicant Portal

Personal Information – Residency

The Residency section was updated with a new workflow and new questions. 

No action required by participating programs to use this enhancement.

Available at cycle launch

Applicant Portal

Supporting Information – Release Statement

The Release Statement text was updated. 

No action required by participating programs to use this enhancement.

Available at cycle launch

Configuration Portal

Organizations

The University of Hawai’i at Manoa Graduate Division organization was added. 

No action required by participating programs to use this enhancement.

Available now

2022-2023

The table below contains enhancements for University of Hawaiʻi System for the cycle timeframes noted at the top of this page. Note that some sections have multiple enhancements. If an action is required by participating programs to use the enhancement, click the links under Enhancement Details to learn more. Additional enhancements may have been automatically released; review the Release Notes to learn more.

Portal

Section

Enhancement Details

Implementation

Availability

Applicant Portal

Academic History – Colleges Attended

If an applicant selects Unlisted French Speaking Canadian or Other Foreign Institution, they must complete a new required field for the college’s country.

If you created exports to pull a college's country data, you must edit and select the new college country fields. Review the Country Field for Manually Entered Foreign Institutions release note for more information.

No action required by participating programs to use this enhancement.

Available at cycle launch

Applicant Portal

Supporting Information – Documents

New document types were added:

  • Writing Sample 2
  • Other Document 1
  • Other Document 2

No action required by participating programs to use this enhancement.

Available at cycle launch

Configuration Portal

Organizations

The University of Hawai’i at Manoa Outreach College organization was added. 

No action required by participating programs to use this enhancement.

Available now

Letters by Liaison

Forms

A Master of Arts Teaching Program Hilo recommendation form was added.

No action required by participating programs to use this enhancement. 

Available at cycle launch

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