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Cal State Apply Program User Guide

This guide provides you with documentation, reference guides, and direct links that answer common admissions questions about the Cal State Apply Applicant Portal, Configuration Portal, and WebAdMIT. It also contains resources that may help you work more efficiently throughout your admissions process. You can also download the Cal State Apply Operations Manual for more information on navigating the Cal State Apply application and WebAdMIT.

If you have additional questions or need further assistance, please contact a member of your account team.

Cycle Timeframes

Applicant Portal

The Applicant Portal opens on October 1 and closes on June 30 (or the closest business day), over a 20-month period. You can view the specific cycle dates, including final processing dates (e.g., last date to submit applications, last date to request letters of recommendation, etc.), on the Cal State Apply Application Cycle Dates page.

Configuration Portal

Between early May and mid-September, configurations are entered into the prelaunch environment. The account team and CSU Chancellor's office review submitted configurations in September.

WebAdMIT

You can view new applicants and initiate a transfer settings shortly after the new cycle opens in early October.

Program Participation Requirements

CSU requires all programs to designate two contacts at your institution who will receive all communication from CSU and Cal State Apply, including the configuration, application, and WebAdMIT launch notifications.

Applicant Portal

The first three sections of the Cal State Apply application (i.e., Personal Information, Academic History, and Supporting Information) compose the core application. They contain questions that are commonly asked of applicants across all participating programs, such as an applicant's biographic information, standardized test scores, and experiences. The fourth section of the application is Program Materials, which is customized by you through the Configuration Portal (discussed in the next section).

You can access the Cal State Apply application and Cal State Apply Applicant Help Center to review the applicant experience. You can also create a test application in the Applicant Portal; we recommend creating a new account and adding "test" to your name (e.g., TestJohn TestDoe).

For a general overview of the applicant experience, review the following documents:

You can direct any applicant inquiries related to the application to Cal State Apply Customer Service.

Configuration Portal

Use the Configuration Portal Quick Start Guide to make sure you configure your program(s) efficiently and completely in the prelaunch environment. Be sure to check out your CAS's configuration options and review the best practices found throughout. If any optional sections of the application are required for your program (e.g., experiences, test scores, etc.), you'll want to note this on your program home page.

Once you've configured your program, you'll need to have it approved by the CSU Chancellor's office before it is available to applicants. Download the CSU Program Update Process documents for more suggestions on configuring programs in bulk and making edits to live programs.

Additionally, review these feature-specific notes:

Questions and Question Rules:

  • Decide which questions you want to ask for all programs at your organization and add them under organization-level questions.
  • Activate Question Rules based on the Extended Profile questions:
    • Create alternate deadlines for applicants (e.g., domestic applicants must submit their application by June 1 and international applicants must submit their application by August 1).
    • Restrict which programs an applicant can select (e.g., domestic applicants can view programs A and B and international applicants can view programs C and E).

Program Recommendations:

Prerequisites:

  • Undergraduate programs: do not use the Prerequisites feature, as applicants already complete the High School Coursework and A-G Matching sections.

WebAdMIT

Review the WebAdMIT Manual for any questions related to working in WebAdMIT. The Reference Guides and WebAdMIT Training and Support sections are additional resources as you configure WebAdMIT for your needs. Documents commonly requested include:

The Release Notes feature new enhancements in the Applicant Portal, Applicant Gateway, Configuration Portal, Letters by Liaison, and WebAdMIT, in addition to upcoming training opportunities.

For any questions, contact the Client Support Specialist Team at 617-612-2885 and webadmitsupport@liaisonedu.com. They are available Monday – Friday from 9 AM to 8 PM ET (6 AM to 5 PM PT).

Note that to minimize downtime for users, WebAdMIT upgrades occur every Sunday from 7 – 10 AM ET.

Cycle Enhancements

2024-2025

The table below contains enhancements for Cal State Apply for the cycle timeframes noted at the top of this page. Note that some sections have multiple enhancements. If an action is required by participating programs to use the enhancement, click the links under Enhancement Details to learn more. Additional enhancements may have been automatically released; review the Release Notes to learn more.

Portal

Section

Enhancement Details

Implementation

Availability

Applicant Portal

Extended Profile

The Degree Goal answer options were updated.

The Associate Degree for Transfer text was updated to better assist applicants. 

Additionally, a new CSU Summer Arts option was added to the Degree Goal section. 

No action required by participating programs to use this enhancement.

Available at cycle launch

Applicant Portal

Personal Information – Race & Ethnicity

A new Are you an enrolled member of an American Indian or Alaskan Native tribe? question was added. Applicants can then indicate if they are part of a federally-recognized tribe, state-recognized tribe, or California non-federally recognized tribe.

Additionally, the list of tribal affiliation answer options is now a type-ahead drop-down where applicants can type and select from possible matches.

No action required by participating programs to use this enhancement.

Available at cycle launch

Applicant Portal

Personal Information – Other Information

The Credential Objective answer options were updated in the Teacher or Other Credential Information section 

No action required by participating programs to use this enhancement.

Available at cycle launch

Applicant Portal

Academic History – High School Coursework

The instructions text was updated to better assist applicants. 

No action required by participating programs to use this enhancement.

Available at cycle launch

Applicant Portal

Academic History – A-G Matching

The instructions text was updated to better assist applicants. 

No action required by participating programs to use this enhancement.

Available at cycle launch

Applicant Portal 

Academic History – Summer Arts

A new Summer Arts section is added for applicants applying to CSU Summer Arts. 

No action required by participating programs to use this enhancement.

Available at cycle launch

Applicant Portal

Supporting Information – Achievements

The Achievements section is now hidden for Teaching and Service Credential Only applicants. 

No action required by participating programs to use this enhancement.

Available at cycle launch

Applicant Portal

Supporting Information – Experiences

Applicants can edit in progress experiences after they submit their application.

No action required by participating programs to use this enhancement.

Available at cycle launch

Applicant Portal 

Supporting Information – Scholarship Application

A new Scholarship Application section is added for applicants applying to CSU Summer Arts. 

No action required by participating programs to use this enhancement.

Available at cycle launch

Applicant Portal

Program Materials – Documents

New Affidavit of Financial Support and Subject Matter Requirement document types were added. 

No action required by participating programs to use this enhancement. 

Available at cycle launch

Applicant Portal

Official IELTS Tests

Applicants can submit their official IELTS test scores to the CAS, and you can review those test scores in WebAdMIT.

No action required by participating programs to use this enhancement.

Available at cycle launch

WebAdMIT

A-G GPA Exclusions Feature

The A-G GPA Exclusions feature was disabled. 

No action required by participating programs to use this enhancement.

Available at cycle launch

2023-2024

The table below contains enhancements for Cal State Apply for the cycle timeframes noted at the top of this page. Note that some sections have multiple enhancements. If an action is required by participating programs to use the enhancement, click the links under Enhancement Details to learn more. Additional enhancements may have been automatically released; review the Release Notes to learn more.

Portal

Section

Enhancement Details

Implementation

Availability

Applicant Portal

Extended Profile

The High Schools Attended and Academic Information sections no longer appear in the Academic History section when applicants indicate they are seeking a second bachelor's degree in their Extended Profile. 

No action required by participating programs to use this enhancement.

Available at cycle launch

Applicant Portal

Personal Information – Financial and Parental Information

Applicants can now select Household Size from a drop-down rather than entering text. 

No action required by participating programs to use this enhancement.

Available at cycle launch

Applicant Portal

Academic History – High Schools Attended

The instructions text was updated to better assist applicants. 

No action required by participating programs to use this enhancement.

Available at cycle launch

Applicant Portal

Academic History – High School Coursework

A link to the UCOP Course List was added to the instructions text to better assist applicants. 

No action required by participating programs to use this enhancement.

Available at cycle launch

Applicant Portal

Academic History – College Coursework

The instructions text was updated to better assist applicants. 

Additionally, the Course Code and Course Title fields now display up to 15 course suggestions when applicants input information. 

No action required by participating programs to use this enhancement.

Available at cycle launch

Applicant Portal

Academic History – College Attended

The instructions text was updated to better assist applicants. 

No action required by participating programs to use this enhancement.

Available at cycle launch

Applicant Portal

Academic History – Standardized Tests

All Graduate applicants can now report their IELTS, PTE, and TOEFL scores in the Standardized Tests section.

No action required by participating programs to use this enhancement.

Available at cycle launch

Applicant Portal

Supporting Information – Returning Student

Reapplicants who are returning to the same campus with a different program or returning to the same campus after attending another college or university can complete a simplified version of the application. 

No action required by participating programs to use this enhancement. 

Available at cycle launch

Applicant Portal

Supporting Information – Educational Opportunity Program (EOP)

The instructions text was updated to better assist applicants. 

No action required by participating programs to use this enhancement.

Available at cycle launch

Applicant Portal

Supporting Information – Educational Programs and Work Experience

The Other answer option was updated to include the Early Academic Outreach Program (EAOP)

No action required by participating programs to use this enhancement.

Available at cycle launch

Applicant Portal

Chatbot

Liaison has partnered with Ada to offer an AI chatbot. The chatbot, nicknamed Cassie, leverages an API with CXone Expert, which hosts the CAS-specific Applicant Help Centers.

Applicants can access this chatbot once they are logged in to the application. The chatbot responds with information and links to the CAS-specific Applicant Help Center and, if needed, directs the applicant to live support with customer service.

No action required by participating programs to use this enhancement.

Available at cycle launch

WebAdMIT

PDF Manager

If you create a list that searches for applicants based on any field in the Designations field grouping (e.g., Designation, Application Status, etc.), you can now extract the full application PDFs that adhere to your list's criteria. For more information, see the PDF Manager page.

Action required by participating programs choosing to use this enhancement.

Available at cycle launch

2022-2023

The table below contains enhancements for Cal State Apply for the cycle timeframes noted at the top of this page. Note that some sections have multiple enhancements. If an action is required by participating programs to use the enhancement, click the links under Enhancement Details to learn more. Additional enhancements may have been automatically released; review the Release Notes to learn more.

Portal

Section

Enhancement Details

Implementation

Availability

Applicant Portal

Academic History – Standardized Tests

Applicants can report their AP (Advanced Placement), CLEP (College Level Examination Program), and IB (International Baccalaureate) tests under the Standardized Tests section.

Additionally, applicants are limited to the number of tests they can self-report (e.g., 3 GRE scores and 2 MCAT scores). Applicants can still submit as many official test scores as they want.

Finally, depending on an applicant's answers on the Extended Profile page, they will see specific standardized test types. For example, if an applicant reports that they live outside the US, then the CAS can display the TOEFL, PTE, and/or IELTS standardized test types.

No action required by participating programs to use this enhancement.

Available at cycle launch

Applicant Portal

Add Program Page

The column headers were reordered with Campus Name after Program Name; this helps clarify to applicants where programs are located.

No action required by participating programs to use this enhancement.

Available at cycle launch

Applicant Portal

Coupon Codes

You can offer organization-specific coupon codes to applicants. Applicants can only use the coupon for a program at your organization.

No action required by participating programs to use this enhancement.

Available at cycle launch

Applicant Portal

Extended Profile

The question asking if applicants are upper-division versus lower-division applicants was updated for clarity.

No action required by participating programs to use this enhancement.

Available at cycle launch

Applicant Portal

Personal Information – Biographic Information and Contact Information

Liaison utilizes the International Organization for Standardization (ISO) for a variety of standard "lookup" values, such as country names, states, etc. By default, the Country drop-down lists Taiwan as "Taiwan (Province of China)." This enhancement allows CASs to use an alternate name for Taiwan.

Note that this enhancement does not affect WebAdMIT or Admissions by Liaison, which will continue to display the ISO standard lookup value, Taiwan (Province of China).

No action required by participating programs to use this enhancement.

Available at cycle launch

Applicant Portal

Personal Information – Biographic Information and Financial and Parental Information

Several questions were updated with the current years, including:

  • Applicant Information questions
  • Household Income and Size Information questions

No action required by participating programs to use this enhancement.

Available at cycle launch

Applicant Portal

Personal Information – Citizenship/Residency Information

Several visa type answer options for the Visa Information question were updated to better reflect the standard visa type format.

No action required by participating programs to use this enhancement.

Available at cycle launch

Applicant Portal

Personal Information – Release Statements

The COVID-19 exception note was removed from the CAASPP Release Statement.

No action required by participating programs to use this enhancement.

Available at cycle launch

Applicant Portal 

Reapplicant Page

Applicants who created an account in a previous Cal State Apply application cycle can choose to carry forward parts of their application into the new cycle.

No action required by participating programs to use this enhancement.

Available at cycle launch

Applicant Portal

Various

You can now set a minimum number of characters on certain custom (i.e., essays) or numeric question types (i.e., Social Security Numbers). A message will notify applicants that they cannot save an answer until they enter the specific number of characters.

This can be combined with maximum character limits. 

No action required by participating programs to use this enhancement.

Available at cycle launch

Configuration Portal

Organization Details

Instead of rebuilding your program in the prelaunch environment, you can import your program from a previous cycle's production environment into the prelaunch environment. You can access the Import from Previous Cycle button in the Configuration Portal prelaunch environment. Visit the Import Your Programs page for more information.

Action required by participating programs choosing to use this enhancement.

Available now

Configuration Portal

Question Rules

The following new question rules are available:

  • Show Document Question Rule: request or require a document upload based on an applicant’s response to an Extended Profile or program-level question.
  • Program Availability Question Rule: show or hide your programs based on an applicant’s response to an Extended Profile or program-level question.

Action required by participating programs choosing to use this enhancement.

Available now

Configuration Portal

Questions

When you create a question in the Configuration Portal, you can choose to hide the question in the full application PDF in WebAdMIT. These questions will still display on the Applicant Details page in WebAdMIT and be available in the List Manager and Export Manager.

Action required by participating programs choosing to use this enhancement.

Available now

Configuration Portal

Kira Talent Assessment

Kira Talent offers on-demand, timed video and timed written assignments that can be combined with the standard admissions process. You can link your Kira assessment to your program in the application by selecting Kira Assessment.

Action required by participating programs choosing to use this enhancement.

Available now

Letters by Liaison

Recommendations

Recommenders can automatically reuse a completed recommendation for an applicant who requests they complete additional recommendations that are the same recommendation type as the original (e.g., academic, personal, etc.). Once activated by the recommender, any time the same applicant requests the same recommendation type, the system will automatically complete the recommendation and submit it.

Recommenders will receive an email every Friday that records if the recommendation has been reused, and if so, for which programs. This feature can be turned off at any time by the recommender.

No action required by participating programs to use this enhancement.

Available at cycle launch

WebAdMIT

Applicant Details Page

You can now view which applicants reapplied from a previous cycle in WebAdMIT. There are two fields to track this information and both populate as Yes or No:

  • Applicant Previously Applied to CAS
  • Applicant Previously Applied to Organization

No action required by participating programs to use this enhancement.

Available at cycle launch

WebAdMIT

Applicant Details Page

You can view TOEFL MyBest scores in the Standardized Tests panel of the Applicant Details page. Additionally, you can view scores in the Full Application PDF under the Documents panel of the Applicant Details page. All TOEFL iBT score reports sent after August 1, 2019, will include the applicant's MyBest scores as well as the individual scores from each test date.

No action required by participating programs to use this enhancement.

Available at cycle launch

WebAdMIT

Clipboard

You can now add multiple applicants to your Clipboard by uploading a CSV file of their CAS IDs. Review the Using the Clipboard page for more information.

Action required by participating programs choosing to use this enhancement.

Available at cycle launch

WebAdMIT

Analytics by Liaison Link

Association-level users can now click a link in WebAdMIT to navigate to Analytics by Liaison.

No action required by participating programs to use this enhancement.

Available at cycle launch

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